Associate Systems Administrator (O365, Exchange & SharePoint)

Location: Remote for candidates residing in the Hampton Roads area, with onsite support required at the Newport News, VA office approximately once every 8–12 weeks.

Salary: $4,387.02–$7,681.62 per month for salaried roles. Bonus or incentive plan eligible.

Company

hirify.global is a Fortune 500 supplier serving commercial, residential, industrial, facilities, HVAC, waterworks, and related infrastructure markets, with approximately 36,000 associates across 1,700 locations.

What you will do

• Provide technical support and troubleshooting for Microsoft 365, Outlook, Teams, Exchange Online, and SharePoint.
• Administer user accounts, mailboxes, distribution groups, shared mailboxes, and Microsoft 365 permissions.
• Support hybrid Exchange environments, system maintenance, backups, health checks, upgrades, migrations, and technology rollouts.
• Investigate and resolve email delivery, calendar, collaboration, access, and platform issues.
• Support Smartsheet and Airtable, manage ticket priorities, and maintain accurate technical documentation.
• Collaborate with IT teams on root-cause analysis and long-term solutions; participate in on-call and occasional weekend maintenance rotations.

Requirements

• Associate’s or bachelor’s degree in information technology, computer science, information systems, or a related field, or equivalent experience.
• 1–2 years of experience in IT support, systems administration, help desk, or infrastructure support.
• Experience supporting Microsoft 365 applications, including Outlook, Teams, SharePoint, or Exchange Online.
• Basic Exchange administration, email systems, Active Directory user and group management, and PowerShell scripting knowledge.
• Strong troubleshooting, analytical, communication, prioritization, and customer-service skills.
• Must reside in the Hampton Roads area and be able to travel periodically to the Newport News office for onsite support.

Nice to have

• Experience with Exchange Online, hybrid Exchange, SharePoint Online administration, permissions management, Microsoft Entra ID, or identity management.
• Experience with ServiceNow, enterprise ticketing systems, Smartsheet, Airtable, or similar platforms.
• Knowledge of ITIL and incident management practices.
• Experience with Genesys, Cisco, or other phone and contact center technologies.
• CompTIA A+, Microsoft Fundamentals, Microsoft 365 Certified, Azure Fundamentals, or related certifications.

Culture & Benefits

• Health, dental, vision, life insurance, paid time off, and a 401(k) with company match.
• Mental health coverage, paid parental leave, gender-affirming and family-building benefits.
• Associate discounts and community involvement opportunities.
• Remote work with periodic onsite collaboration and maintenance in Newport News.