Lead Software Engineer (AI/Production Reliability)

Location: Chicago, IL; four days onsite each week, Monday through Thursday

Salary: $114,100–$167,350 annual total cash compensation, including base salary and target incentive

Company

hirify.global provides the Direct Advisory Suite for financial advisors and develops software and services for the financial industry.

What you will do

• Own complex, cross-system production issues from initial investigation through resolution and prevention.
• Lead debugging sessions across Engineering, Customer Success, Operations, and Support.
• Analyze C#, .NET, .NET Core, and JavaScript code, along with logs, metrics, traces, Splunk, New Relic, and other APM data.
• Reproduce customer issues, identify root causes, review fixes, and deploy solutions under time pressure.
• Improve observability, diagnostics, operational readiness, and AI-assisted diagnostic workflows.
• Mentor engineers and support teams on incident handling and production readiness.

Requirements

• 8+ years of experience in software engineering, production support, reliability, or technical leadership.
• Hands-on experience with C#, .NET, and .NET Core.
• Practical familiarity with JavaScript and web application behavior.
• Experience with distributed systems in production and AWS-hosted cloud architectures.
• Proven ability to lead incidents and cross-team technical problem solving.
• Strong communication skills with technical and non-technical audiences.

Culture & Benefits

• Hybrid work model with regular in-person collaboration.
• 100% 401(k) match up to 6% of salary and potential stock ownership.
• Medical, dental, and vision coverage with potential premium discounts and HSA contributions.
• Trust-based time off, paid sabbatical, family caregiving leave, and parental leave.
• Leadership coaching, formal mentorship, tuition reimbursement, and an annual flex stipend.
• Life, disability, wellness, charitable matching, volunteering, and employee resource group programs.