Optimisation Manager (Identity Protection)

Location: London, England; hybrid with 40% office-based working

Company

hirify.global is a global data and technology company serving markets including financial services, healthcare, automotive, agribusiness, and insurance.

What you will do

• Monitor Identity Plus conversion, adoption, and commercial performance, identifying opportunities and responding to underperformance.
• Own the Identity Plus optimisation roadmap from customer and performance insight through ideas, hypotheses, and experiments.
• Use experimentation, targeting, and personalisation to grow adoption while balancing customer and wider product outcomes.
• Partner with Product, Design, Engineering, and Analytics on new features, propositions, and customer experiences.
• Shape testing and rollout plans, measure customer and commercial impact, and inform product iteration.
• Communicate performance findings and recommended actions to business stakeholders.

Requirements

• Strong experience in optimisation, experimentation, personalisation, CRO, growth, or e-commerce.
• Hands-on experience with A/B testing and MVP testing.
• Ability to independently manage discovery, delivery, and analysis end to end.
• Experience working with A/B testing, personalisation, analytics, and session replay tools.
• Commercial understanding of conversion, engagement, and product performance metrics.
• Experience collaborating with Design, Engineering, and Analytics teams.

Nice to have

• Experience growing or establishing a new product or proposition within an existing customer base.

Culture & Benefits

• Hybrid working with 40% office-based attendance.
• Pension, Bupa healthcare, Sharesave Scheme, and discretionary bonus.
• 25 days of annual leave, 8 bank holidays, and 3 volunteering days.
• Option to purchase additional annual leave.
• Inclusive, purpose-driven, and people-first culture.