обновлено 1 час назад
IT Support Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT Support Specialist (Jamf Pro/Google Workspace): Managing employee onboarding, offboarding, devices, MDM, access provisioning, and first-line IT support for a restaurant management software company with an accent on hardware operations, identity administration, and security awareness. Focus on configuring Mac and iPad fleets, resolving daily technical issues, and identifying phishing or access risks.
Location: Amsterdam, Netherlands; on-site
Company
develops a connected restaurant management system combining sales, reservations, kitchen preparation, payments, inventory, staffing, and operational data in one platform.
What you will do
- Manage IT onboarding and prepare hardware before employees' first day, including office and remote hires.
- Own IT offboarding and recover company hardware when employees leave.
- Manage device procurement, shipping, inventory, repairs, and the overall hardware fleet.
- Administer MDM enrollment and profiles for Mac and iPad devices using Jamf Pro.
- Manage Google Workspace, user provisioning, systems administration, and access management.
- Provide first-line support, troubleshoot daily issues, and escalate serious security concerns.
Requirements
- 3+ years of hands-on IT support or systems administration experience.
- Experience managing a broad scope of responsibilities autonomously.
- Hands-on MDM experience, ideally with Jamf Pro.
- Experience with identity and systems administration, including Google Workspace.
- Security awareness, including the ability to identify phishing and access risks.
- Clear communication with both non-technical colleagues and vendors.
Culture & Benefits
- Startup equity.
- Competitive salary.
- Lunch provided in the office.
- Team-building events.
- Unlimited time off.
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