Sales Operations Business Services - SAP Business AI Platform (Temporary Hourly Paid)

Location: Warsaw, Poland; hybrid work with 1–2 days per week in the SAP office

Salary: PLN 35–66 per hour

Company

SAP develops enterprise applications and business AI solutions supporting business-critical operations across finance, procurement, HR, supply chain, and customer experience.

What you will do

• Process customer quotes for smaller SAP Business AI Platform opportunities and complete required sales paperwork.
• Support sales transactions through SAP Store.
• Prepare contractual documents from templates and facilitate legal language for deal-specific requirements.
• Manage service requests through defined workflows, prioritizing them based on complexity and expertise.
• Maintain accurate data and status records, resolve straightforward requests, and transfer complex cases to relevant experts.
• Support special sales programs, promotions, process improvement, and knowledge management activities.

Requirements

• Current student at a university or university of applied sciences; a bachelor’s degree is advantageous.
• Fluent written and spoken English at C1 level or higher.
• Good command of Microsoft Office, especially Excel, Word, and Outlook.
• Foundational understanding of customer service, workflow management, and data handling.
• Strong communication skills, attention to detail, customer orientation, and the ability to work under pressure.
• Availability to work 20–30 hours per week and from the Warsaw office 1–2 days per week.

Nice to have

• Experience using CRM systems.
• Knowledge of German, French, or Spanish.

Culture & Benefits

• Structured, service-oriented environment focused on consistent, high-quality operations support.
• Access to mentorship, established processes, and hands-on exposure to workflow and data management tools.
• Flexible working hours may be required depending on operational needs.
• Inclusive culture with a focus on health, well-being, and flexible working models.