Sales Excellence Specialist with French (Payments)

Location: Hybrid, Warsaw, Poland

Company

hirify.global is a global payments technology company supporting business growth through secure payment solutions.

What you will do

• Process customer inquiries and provide timely, high-quality responses.
• Create, qualify, coordinate, and track sales leads for the Swiss sales organization.
• Support sales operations, campaigns, market initiatives, and administrative activities.
• Review contracts, follow up on documentation, and maintain accurate customer and contract data.
• Document customer interactions in Salesforce, maintain data quality, and support reporting.
• Coordinate with sales partners, Risk/Compliance, Integration, and Customer Care teams.

Requirements

• 1–5 years of experience in the hirify.global Swiss business; experience in Risk, Customer Service, or Onboarding for the Swiss market is advantageous.
• Understanding of sales processes and the customer lifecycle.
• Experience with CRM systems and sales platforms such as Salesforce and PASS.
• French is mandatory; English is the corporate language. Italian and German are advantageous.
• Strong communication, analytical, organizational, and problem-solving skills with high attention to detail.
• Ability to collaborate across functions and cultures with a proactive and reliable approach.

Nice to have

• Experience in contract handling or documentation management.
• Professional experience in Risk, Customer Service, or Onboarding for the Swiss market.
• Italian or German language skills.
• Knowledge of AI or willingness to learn how to apply AI in sales operations.

Culture & Benefits

• Private medical and life insurance.
• MyBenefit Platform.
• Holiday allowance.
• Public transportation and meal allowances.
• Annual bonus and access to training opportunities.