Operations Manager, Marketing & Communications

Location: On-site in Grand Rapids, Michigan, United States

Base compensation: $123,250–$145,000 per year

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related business solutions across more than 20 countries.

What you will do

• Manage vendor and agency relationships, onboarding, contracts, invoices, procurement workflows, performance check-ins, and issue resolution.
• Track budgets, reconcile invoices, monitor spending trends, prepare forecasts, and support budget-to-actuals reporting.
• Develop project plans, schedules, workbacks, milestones, risk tracking, and vendor coordination plans.
• Coordinate intake, prioritization, workflows, planning calendars, roadmaps, launches, reviews, approvals, and governance across marketing and communications channels.
• Maintain dashboards and reporting for project status, budgets, team capacity, resource allocation, and governance milestones.
• Partner with HR, Legal, Compliance, IT, business stakeholders, and marketing leaders to deliver enterprise initiatives and improve operational efficiency.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, Business Administration, or a related field.
• 5+ years of experience in operations, project management, budget coordination, vendor management, or marketing and communications.
• Experience managing cross-functional initiatives and knowledge of project governance, procurement, budget tracking, and stakeholder management.
• Proficiency with project management platforms such as Asana, Monday.com, Smartsheet, Workfront, Jira, or Microsoft Project.
• Familiarity with procurement, finance, or vendor management systems such as Workday, SAP Ariba, or NetSuite.
• Comfort with an on-site presence in Grand Rapids is required. Exceptional organizational, communication, and stakeholder management skills are expected.

Nice to have

• PMP certification or equivalent project management training.
• Experience working in a large, matrixed, or global organization.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid time off, holidays, sick time, parental leave, and fertility benefits.
• 401(k) with immediate vesting, HSA and FSA options, commuter benefits, and employee discounts.
• Employee Assistance Program, Calm subscription, wellness resources, legal plan options, and pet insurance.
• Community impact initiatives supporting children’s hospitals in Michigan, Pennsylvania, and New York.