Field Application Engineer (Optical Modules)

Location: San Jose, California, USA; customer-site work and domestic and international travel required

Salary: $149,900–$214,150 per year

Company

hirify.global manufactures optical and photonic products for optical networking, telecommunications, enterprise networks, data centers, and commercial laser applications.

What you will do

• Provide pre-sales technical support through customer presentations, product demonstrations, application assessments, and solution validation.
• Work with Sales, Product Line Management, Product Development, R&D, and customers to collect requirements and drive design-ins for cloud modules and optical components.
• Negotiate technical specifications and performance trade-offs for customer systems and modules.
• Participate in customer design reviews and prepare technical responses to RFIs and RFQs.
• Bring up transceiver modules at customer sites, troubleshoot prototypes, and develop solutions for end-user applications.
• Manage product documentation, Product Change Notifications, failure analysis, corrective actions, lessons learned, and reliability activities.

Requirements

• Degree in physical sciences, electrical engineering, or an equivalent field.
• Minimum 3 years of engineering experience designing, developing, or testing coherent optical modules and components, including DSPs, receivers, modulators, or lasers.
• Direct experience with product development and NPI processes in an optical components/modules company or system OEM.
• Practical knowledge of transceiver hardware, firmware/hardware interfaces, CMIS, C-CMIS, Ethernet, and InfiniBand.
• Experience with switch, router, and ONT platforms such as Arista, Cisco, and Nvidia, plus familiarity with Python.
• Required: spoken and written English; domestic and international travel is required.

Nice to have

• Familiarity with device firmware structure and functionality.
• Experience supporting active optical products and working with complex customer applications.

Culture & Benefits

• Open, rapidly changing, communicative, and team-oriented working environment.
• Role within a global team of multidisciplinary technical experts.
• Competitive total compensation package that may include annual bonus, commission for certain sales roles, equity, and health and welfare benefits.