Community General Manager, Imperial Service (Banking)

Location: Etobicoke, Ontario, Canada; onsite full-time

Company

A relationship-oriented bank focused on helping clients achieve their ambitions through advice, products, and financial solutions.

What you will do

• Lead and coach a high-performing team of Financial Advisors within an Imperial Service Community.
• Build client relationships and provide advice and appropriate financial products and solutions.
• Manage talent, employee development, recruitment, and team motivation.
• Monitor business performance, implement action plans, and maximize market opportunities.
• Oversee effective operations, processes, controls, and compliance while minimizing risk.
• Champion client experience, resolve complaints, and strengthen the organization’s community reputation.

Requirements

• Experience leading and developing diverse, high-performing teams.
• Strong client relationship, influence, collaboration, and business development capabilities.
• Current Mutual Funds License through the Canadian Securities Course or Investment Funds In Canada, in good standing.
• Legally eligible to work in Canada and, where applicable, able to provide a valid work or study permit.
• Commitment to trust, teamwork, accountability, client focus, and continuous change.

Nice to have

• Branch Compliance Officer’s Course, Branch Managers Examination Course, Conducts & Practices Handbook, Wealth Management Essentials, or Certified Financial Planner designation.

Culture & Benefits

• Competitive salary and incentive pay.
• Banking benefits, a benefits program, defined benefit pension plan, and employee share purchase plan.
• Vacation offering, wellbeing support, and a social recognition program.
• Tools and workspaces designed to support collaboration and innovative client solutions.
• Purpose Day, including a paid day dedicated to personal growth and development.
• Inclusive and accessible candidate and employee experience.

Hiring process

• May include an attribute-based assessment and skills tests, such as simulations or French proficiency testing.
• Artificial intelligence tools may be used during recruitment.