Customer Experience Partner – Rare Diseases (Biopharma)

Location: Cairo, Egypt

Company

hirify.global is an R&D-driven, AI-powered biopharmaceutical company developing medicines and vaccines to improve patient outcomes.

What you will do

• Execute territory-level sales strategies and achieve commercial targets for the Rare Diseases portfolio.
• Plan call cycles, manage territory business plans, and monitor performance across rare disease centers and relevant institutions.
• Lead the local launch of the Rare Diseases portfolio, build disease awareness, and support early adoption, formulary inclusion, and listing processes.
• Engage healthcare professionals with balanced, scientifically accurate, and compliant product presentations and clinical information.
• Identify and develop key opinion leaders, establish new accounts, and expand access across specialized centers and hospital departments.
• Collaborate with Medical Affairs, Market Access, Marketing, and the Rare Diseases Team while tracking market intelligence, CRM activity, and launch progress.

Requirements

• Bachelor’s degree in Pharmacy, Medicine, or a related field.
• 1–3 years of pharmaceutical industry experience.
• Track record of achieving and exceeding commercial objectives and performance targets.
• Knowledge of the Egyptian healthcare system, rare disease treatment landscape, and local market dynamics.
• Ability to maintain professional relationships with rare disease specialists, hospital pharmacists, decision-makers, and other stakeholders.
• Compliance with hirify.global’s Code of Ethics, Egyptian regulations, industry codes, and pharmacovigilance requirements.

Nice to have

• Experience in specialized therapy areas.
• Experience with new product launches.

Culture & Benefits

• Opportunity to support care for rare and complex conditions and improve access to medicines.
• Work on a high-impact portfolio with upcoming rare disease launches.
• Cross-functional collaboration in an AI-powered organization.
• Opportunities to expand leadership impact and pursue international career paths.
• Values centered on higher performance, patient focus, bold decision-making, collaboration, integrity, and inclusion.