VP, Enterprise Product Management (Member Experience & Omnichannel Engagement)

Location: Remote nationwide within the United States; listed location is Remote-MO. Travel up to 25%.

Salary: $207,000–$392,100 per year.

Company

hirify.global connects people with the care they need and works to make healthcare more accessible and effective for individuals, families, and communities.

What you will do

• Set the enterprise product vision, strategy, multi-year transformation roadmaps, investment priorities, and value realization plans.
• Lead the Member Experience and Omnichannel Engagement portfolio across digital, mobile, web, contact center, and outreach channels.
• Own capabilities including member preferences and consent management, interaction history, audience segmentation, outreach orchestration, digital self-service, and channel modernization.
• Establish product management standards covering discovery, requirements, prioritization, delivery, adoption, performance measurement, optimization, and lifecycle management.
• Coordinate dependencies, sequencing, delivery roadmaps, governance, resourcing, milestones, acceptance criteria, and release plans across business and technology.
• Drive adoption, operational readiness, stabilization, optimization, and measurable improvements in digital adoption, outreach effectiveness, member experience, and enterprise value.

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
• 10+ years of experience leading large-scale transformation initiatives and enterprise product management.
• Experience aligning business, operations, technology, analytics, market teams, and enterprise architecture around complex products and customer journeys.
• Ability to translate business strategy, user needs, operational requirements, and regulatory obligations into prioritized product requirements and business acceptance criteria.
• Must be able to work remotely within the United States.
• MBA or another advanced degree is preferred; equivalent applicable experience may be considered.

Culture & Benefits

• Meaningful work focused on improving healthcare access and outcomes.
• Remote, hybrid, field, and office work schedules are supported, subject to role requirements.
• Health insurance, 401(k), stock purchase plans, tuition reimbursement, paid time off, and holidays.
• Compensation is adjusted based on skills, experience, education, job-related factors, and employment status.