5 дней назад
Customer Care Representative - Temp (Software)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Customer Care Representative - Temp (Software): Providing customer support for software products, handling subscription renewals, service activations, sales orders, payments, and account data with an accent on client relations, database management, and technical troubleshooting. Focus on resolving service inquiries, maintaining data integrity, and supporting customers in a fast-paced on-site or hybrid environment.
Location: Campinas, Brazil; on-site or hybrid. Travel requirement: 0%.
Company
is a global technology company developing solutions that connect the physical and digital worlds for construction, geospatial, transportation, and other essential industries.
What you will do
- Resolve customer inquiries about products, services, and features.
- Support subscription renewals, service activations, and upselling opportunities.
- Process sales orders and payments accurately.
- Update customer accounts and maintain database integrity.
- Troubleshoot service-operation issues to improve customer satisfaction.
Requirements
- Fluent English and Spanish communication skills.
- Customer-focused, warm, approachable, and outgoing communication style.
- Experience with database management systems.
- Ability to learn quickly and collaborate effectively.
- Flexibility to work some weekends and occasional holidays.
Nice to have
- Technical troubleshooting or customer support experience.
- Bachelor's degree in a related field.
- Experience supporting technology or software solutions in a fast-paced environment.
Culture & Benefits
- Seasonal temporary position with full-time employment type.
- Hourly pay rate; no bonus eligibility.
- Collaborative and supportive working environment.
- Culture centered on belonging, growth, innovation, and ownership.
- Work focused on technology solutions with real-world impact.
Hiring process
- Submit an online application through the job posting.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →