Payroll Tax Operations and Services Senior Specialist - SelectTime

Location: Remote throughout the United States; listed locations include Houston, Brooklyn, Los Angeles, Chicago, Bronx, Phoenix, Dallas, San Antonio, Philadelphia, Las Vegas, New York, Atlanta, Austin, and San Diego.

Salary: $29.00–$54.50 per hour depending on work location.

Company

hirify.global is a financial technology platform offering products including TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

• Resolve complex state and federal payroll tax notices, including multi-quarter, multi-state, and penalty-assessment cases.
• Prepare and file amended federal and state payroll tax returns, including Form 941-X, W-2c, reconciliations, and liability schedules.
• Diagnose payroll tax errors across multiple pay periods and jurisdictions and drive corrections through confirmed resolution.
• Monitor work in progress, aging cases, known issues, and systemic blockers, providing root-cause analysis and resolution recommendations.
• Act as a subject matter expert by answering questions, coaching processors, and building team capability.
• Author, review, and approve SOPs and knowledge-base articles while identifying compliance trends and corrective actions.

Requirements

• 4+ years of payroll tax experience focused on tax defect resolution, notice response, amended returns, and payroll error correction across multiple states.
• Expert knowledge of state and federal payroll tax notices, FICA, FUTA, FITW, deposit schedules, penalties, and interest.
• Hands-on experience with Form 941-X, W-2c, state payroll tax returns, penalty abatement requests, and agency response letters.
• Multi-state expertise covering reciprocal agreements, resident and nonresident taxation, SUI accounts, and local tax compliance.
• Prior experience as a lead, senior specialist, or SME, including coaching or training junior staff.
• Advanced Excel skills and strong written communication for reconciliations, audit trails, SOPs, and knowledge-base content.

Nice to have

• Associate's or Bachelor's degree in Accounting, Finance, or Business.
• Certified Payroll Professional certification; FPC or Enrolled Agent credentials.
• Experience in a payroll service bureau, PEO, or multi-client payroll tax operations environment.

Culture & Benefits

• Virtual expert services are delivered directly to hirify.global customers.
• Flexible, year-round schedules with a minimum of 20 hours per week and the option to flex up to 40 hours based on business need.
• Hourly, non-exempt employment with eligibility for overtime pay.
• Cash bonus, equity rewards, and benefits are available under applicable plans and programs.