UX Researcher

Location: Vancouver, Washington, United States of America

Salary: $105,050–$152,350 USD annually, with additional bonus and/or equity opportunities for candidates in the United States.

Company

hirify.global develops software and digital experiences supported by design systems, user research, and experience governance.

What you will do

• Plan, conduct, and manage end-to-end user research studies aligned with product, design, and business objectives.
• Apply qualitative methods including interviews, usability testing, concept evaluation, and journey-based research.
• Collaborate with product managers, designers, engineers, and stakeholders to define research opportunities and learning objectives.
• Analyze and synthesize findings into themes, opportunities, and actionable strategic recommendations.
• Facilitate workshops and communicate insights through presentations, reports, storytelling, and stakeholder sessions.
• Maintain research documentation and contribute to research processes, tools, enablement, and knowledge-sharing practices.

Requirements

• Bachelor’s or Master’s degree in Design Research, Psychology, Human Factors, Social Sciences, HCI, or a related field.
• Typically 4–6 years of experience in UX research or design research.
• Strong expertise in qualitative research, analytical thinking, problem-solving, strategic reasoning, interviewing, moderation, facilitation, and active listening.
• Experience designing moderated and unmoderated remote research studies and synthesizing qualitative data into actionable insights.
• Experience communicating research findings and collaborating with cross-functional stakeholders.
• Familiarity with UserTesting, User Interviews, Dscout, HeyMarvin, or similar research platforms, plus AI-enabled research tools and workflows.

Culture & Benefits

• Health, dental, and vision insurance.
• Short- and long-term disability, life insurance, employee assistance, and flexible spending account benefits.
• 4–12 weeks of fully paid parental leave based on tenure.
• 11 paid holidays plus flexible paid vacation and sick leave.
• Full-time schedule with no shift premium.