5 дней назад
Solutions Engineer (Storybook)
120 000 - 175 000$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Solutions Engineer (Storybook): Helping Enterprise customers integrate and scale Chromatic and Storybook with an accent on technical onboarding, integrations, troubleshooting, and customer education. Focus on designing tailored solutions, implementing SSO setups, solving complex technical issues, and coordinating product, engineering, sales, and customer success teams.
Location: Remote in North America or Europe; priority for candidates in EMEA, with consideration for candidates in the Eastern Time Zone within the US or Canada
Salary: US $120,000–$175,000 OTE plus equity
Company
provides and Storybook solutions that help organizations develop, test, integrate, and scale frontend experiences.
What you will do
- Serve as the primary technical advisor for Enterprise customers and guide integrations of into existing workflows.
- Lead customer onboarding, training, ongoing education, and Storybook adoption across large organizations.
- Troubleshoot complex technical issues and design solutions tailored to customer requirements.
- Implement and maintain Enterprise integrations, including SSO setups and onboarding-related updates.
- Partner with Customer Success Managers, Sales, Developer Experience, product, and engineering teams on account success and expansion.
- Improve internal workflows and coordinate cross-departmental efforts to strengthen the customer experience.
Requirements
- 4+ years of experience in a customer-facing technical role, such as Solutions Engineer or Professional Services Engineer.
- Strong frontend background and familiarity with modern JavaScript tools and frameworks, including Webpack and React.
- Excellent problem-solving skills and the ability to explain complex technical concepts clearly.
- Strong interpersonal, communication, organization, prioritization, and time-management skills.
- Ability to manage multiple customer projects and adapt to changing priorities in a fast-paced environment.
- Must be located in North America or Europe; EMEA candidates are currently prioritized, and US or Canadian candidates should be in the Eastern Time Zone.
Nice to have
- Experience in a B2B SaaS or developer tools company.
- Experience with Storybook or .
Culture & Benefits
- Fully remote work environment.
- Opportunity to work with Enterprise customers and cross-functional technical teams.
- OTE compensation of US $120,000–$175,000 plus equity.
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