Field Service Technician (Medical Devices)

Location: Baltimore, Maryland, United States. Field-based role requiring travel to clinical and hospital sites, including 50–75% travel with overnight stays.

Salary: $60,000–$75,000 annually.

Company

hirify.global develops vital organ therapy solutions, digital services, and medical technologies focused on improving patient and care-team outcomes.

What you will do

• Install, calibrate, maintain, and repair electro-mechanical medical equipment.
• Diagnose equipment failures, identify root causes, and implement corrective actions.
• Manage an assigned service territory, scheduling service calls, preventive maintenance, and travel to meet SLAs.
• Maintain service documentation, equipment records, inventory transactions, parts orders, and test-equipment calibration.
• Train customer personnel on equipment operation, maintenance, and inspection procedures.
• Communicate with customers, support installation projects and field actions, and mentor other service technicians.

Requirements

• Experience in biomedical engineering, including installation, maintenance, and repair of medical devices.
• Associate’s degree or higher in biomedical engineering, electrical/electronic engineering, computer science, or a related technical field; alternatively, relevant experience, BMET certification, or qualifying US military training.
• Three or more years of electro-mechanical troubleshooting experience where applicable; previous field service experience is strongly preferred.
• Ability to work independently, diagnose complex equipment problems, and follow safety and regulatory standards.
• Valid driver’s license, strong communication skills, and proficiency with Microsoft Office tools.
• Ability to work in healthcare environments with PPE and meet physical requirements, including regularly lifting up to 50 lbs.

Culture & Benefits

• Work aligned with the values of Care, Own it, Trust, and Innovate.
• Medical, dental, and vision coverage beginning on day one.
• 401(k) retirement plan, financial education, and investment resources.
• Paid holidays, 20–35 days of paid time off based on length of service, family and medical leave, and paid parental leave.
• Flexible spending accounts, educational assistance, commuting benefits, childcare benefits, and employee assistance programs.