Senior Client Manager (Private Banking)

Location: In-office in Baltimore, Maryland, United States

Base salary: $123,200–$228,800 per year, plus incentive eligibility.

Company

hirify.global is a banking organization focused on delivering client experiences and financial products through its Private Bank and other business segments.

What you will do

• Manage complex and high-visibility private banking client relationships across prospecting, onboarding, and ongoing service.
• Coordinate internal teams, Relationship Strategists, Functional Advisors, and specialists throughout the client lifecycle.
• Prepare account-opening communications and client meetings, manage service-agreement processes, and address client needs.
• Resolve complaints and complex client issues, serving as an escalation point for high-severity requests.
• Maintain knowledge of products, services, business events, and market trends to identify additional servicing opportunities.
• Support junior staff as a training resource while managing customer needs and business risk.

Requirements

• Bachelor’s degree or a comparable combination of education, certifications, and experience.
• Typically 8 or more years of relevant industry experience.
• Strong client relationship management, communication, decision-making, and critical-thinking capabilities.
• Ability to manage multiple priorities, use customer relationship management applications, and understand financial products and services.
• Ability to work in-office in Baltimore, Maryland.
• hirify.global does not provide employment visa sponsorship or participate in STEM OPT for this position.

Culture & Benefits

• Inclusive workplace focused on respect, collaboration, customer service, and risk management.
• Medical, prescription, dental, and vision coverage options, including a Health Savings Account feature.
• 401(k) matching, pension, stock purchase plans, life insurance, disability protection, and dependent-care support.
• Educational assistance, wellness programs, and financial incentives.
• Paid parental leave, up to 11 paid holidays, occasional absence days, and 15–25 vacation days depending on career level and service.