5 дней назад
Utilities Specialist (Property Management)
6 - 7$
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Utilities Specialist (Property Management) (Billing/Accounts Payable): Managing utility, internet, and telecom accounts for a growing property portfolio with an accent on payment accuracy, account administration, and vendor coordination. Focus on reconciling bills across systems, resolving disputes and past-due balances, maintaining autopay and bank details, and preventing service disruptions.
Location: Offshore Philippines team; fully remote with 6 hours of overlap with U.S. Pacific Time business hours
Salary: $6–$7 per hour
Company
is a Seattle-based property management company managing 8,000 apartment homes across the Pacific Northwest, supported by technology-enabled operations and AI-enabled tools.
What you will do
- Set up, transfer, and close utility, internet, and telecom accounts as properties enter or leave the portfolio.
- Review bills for account numbers, charges, late fees, usage anomalies, estimated reads, and meter issues.
- Resolve billing disputes, past-due balances, rejected payments, shutoff notices, and closed-account balances with utility vendors.
- Make approved payments through vendor portals, maintain autopay and bank information, and share payment receipts.
- Maintain accurate, audit-ready account records and secure portal credentials.
- Coordinate with property managers, Accounting, Accounts Payable, utility vendors, and property owners on escalations, payment matching, and status updates.
Requirements
- 1–2 years of experience in billing, accounts payable or receivable, or utility account administration.
- Strong attention to detail and experience reconciling numbers across systems.
- Working proficiency with spreadsheets, including Excel or Google Sheets, and billing or accounting software.
- Clear written and verbal English communication is required for coordination with U.S.-based teams.
- Comfort calling U.S. utility companies to resolve issues and negotiate payment plans.
- Reliable home internet and availability for 6 hours of overlap with U.S. Pacific Time business hours.
Nice to have
- Remote or BPO experience supporting a U.S.-based company.
- Experience working directly with utility vendors or municipal billing offices.
Culture & Benefits
- Fully remote work within the offshore Philippines team.
- Work alongside local property managers, Accounting, property owners, and a technology platform.
- Opportunity to shape processes supporting a rapidly growing property portfolio.
- Focus on accurate, reliable operations that help maintain housing services for residents and property owners.
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