17 часов назад
Bilingual Loan Sales Specialist
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Bilingual Loan Sales Specialist (Consumer Finance): Supporting customers through loan applications, tailored financing solutions, loan servicing, and collections with an accent on customer care, compliance, and bilingual communication. Focus on managing loan lifecycles, educating customers about loan terms and optional insurance products, and achieving branch sales goals.
Location: Onsite in West Palm Beach, Florida, United States
Company
provides personal loans, credit cards, and other financial products to help customers access responsible credit and manage essential expenses.
What you will do
- Support customers throughout the loan process by identifying needs and presenting tailored financing solutions.
- Build and maintain customer relationships through phone, email, chat, and internal systems.
- Manage loan lifecycles, including collections activities, while following applicable laws and regulations.
- Explain loan terms, options, and optional insurance products clearly to customers.
- Meet individual and branch goals while delivering empathetic, efficient customer service.
- Adapt to changing demands and collaborate with other departments to resolve customer needs.
Requirements
- High school diploma or GED.
- Sales, collections, or customer service experience is preferred.
- Spanish bilingual ability is preferred.
- Ability to work onsite in West Palm Beach, Florida.
- Availability Monday through Friday during standard business hours, with occasional extended hours or Saturday work as needed.
Culture & Benefits
- Competitive annual salary with performance-based incentives.
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- Up to 4% 401(k) matching and an employee stock purchase plan with a 10% share discount.
- Tuition reimbursement, paid vacation, paid sick leave, paid holidays, and paid volunteer time.
- Training and career advancement opportunities toward leadership roles such as Branch Manager and District Manager.
- Inclusive workplace culture focused on career development and community impact.
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