5 дней назад
Loan Sales Specialist
18 - 22$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Loan Sales Specialist: Providing customers with tailored personal loan solutions while managing the loan lifecycle, including collections and regulatory compliance, with an accent on customer communication and financial education. Focus on balancing sales and service goals, explaining loan terms and optional insurance products, and handling customer interactions across phone, email, chat, and internal systems.
Location: On site in South Elgin, Illinois, United States. Schedule: Monday–Friday during standard business hours, with some extended weekday hours and possible Saturday work.
Salary: $18.00–$22.00 per hour, plus performance-based additional compensation.
Company
provides personal loans, credit cards, and other financial products to help customers access responsible credit and improve their financial well-being.
What you will do
- Listen to customers’ needs and present tailored financing solutions throughout the loan process.
- Build and maintain customer relationships while supporting individual and branch goals.
- Manage the loan lifecycle, including collections activities and compliance with applicable laws and regulations.
- Communicate with customers and internal departments by phone, email, chat, and in-house systems.
- Educate customers about loan terms, options, and optional insurance products.
- Multitask and deliver timely, empathetic service in a competitive branch environment.
Requirements
- High school diploma or GED.
- Ability to work on site in South Elgin, Illinois.
- Ability to work standard business hours Monday–Friday, with occasional extended hours and possible Saturday shifts.
- Goal-oriented approach and ability to adapt to changing customer and business needs.
Nice to have
- Experience in sales, collections, or customer service.
- Spanish bilingual skills.
Culture & Benefits
- Professional development, training, and advancement opportunities toward leadership roles.
- Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
- Up to 4% 401(k) matching and an employee stock purchase plan with a 10% share discount.
- Tuition reimbursement, paid vacation, paid sick leave, paid holidays, and paid volunteer time.
- Inclusive culture focused on career development and community impact.
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