Government Programs Care Manager Support Specialist I (Healthcare)

Location: Remote within the continental United States, excluding California, New York, Alaska, and Hawaii

Base pay: $17.75–$28.39 per hour

Company

hirify.global provides health insurance and healthcare services through government and managed care programs.

What you will do

• Support administrative care management activities and healthcare initiatives.
• Conduct outreach to members and providers and respond to member inquiries.
• Assist with care manager and member appointment scheduling.
• Support educational and quality campaigns.
• Manage low-risk members’ health-related social needs, education, and basic outreach screenings.
• Perform data entry, research, and documentation support.

Requirements

• High school diploma or GED.
• One year of college and two years of experience with fax, email, and telephone communication systems.
• At least one year of experience with managed care or healthcare systems.
• Experience coordinating member needs, assisting members, and analyzing member needs.
• Basic knowledge of medical or healthcare terminology and clinical systems such as claims, enrollment, and documentation.
• PC proficiency, Microsoft Office skills, customer service ability, and strong verbal and written communication skills.

Nice to have

• College coursework in a medical, human services, social work, psychology, or related healthcare field.
• Medicaid knowledge.

Culture & Benefits

• Full-time employment with a remote work arrangement within the approved U.S. locations.
• Professional development plans and career growth opportunities.
• Health and wellness benefits, 401(k) savings plan, pension plan, and paid time off.
• Paid parental leave, disability insurance, supplemental life insurance, and employee assistance program.
• Paid holidays, tuition reimbursement, and eligibility for an annual incentive bonus plan.