Telesales Team Manager

Location: Stockport, United Kingdom

Company

hirify.global operates in the payments industry and provides opportunities within global commerce.

What you will do

• Lead, inspire, and mentor a team of telesales agents to achieve and exceed performance goals.
• Monitor key performance indicators, provide feedback, and implement improvements.
• Coach team members through regular one-to-ones to improve quality and performance.
• Build a positive, collaborative team environment and manage team members remotely.
• Work with senior management and directors to align team objectives with business goals.
• Maintain a customer-first approach while supporting profitable sales activity and complying with HR policies.

Requirements

• At least 12 months of experience in a B2B sales leadership role.
• Strong experience managing and developing sales teams.
• Track record of meeting and exceeding sales objectives.
• Ability to analyse performance metrics and implement necessary changes.
• Strong problem-solving and people management skills.

Nice to have

• Experience using and managing a dialler.
• Excellent communication, motivation, and interpersonal skills.

Culture & Benefits

• Inclusive, collaborative, and global working environment.
• Opportunities to learn from experienced payments industry professionals.
• Dynamic career opportunities connected to global commerce.
• Culture focused on client thinking, ownership, innovation, teamwork, and continuous improvement.