6 дней назад
Analyst (Payments)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Analyst (Payments): Handling payment-related requests, escalations, and investigations across international, domestic, and direct debit transactions with an accent on timely issue resolution, risk and regulatory compliance, and stakeholder coordination. Focus on investigating payment exceptions, improving processes, reducing manual work, and enhancing client experience.
Location: Makati City, Philippines
Company
is a bank focused on creat an inclusive environment where employees can develop and contribute to customers and society.
What you will do
- Handle payment-related requests, escalations, and investigations.
- Support international, domestic, and direct debit transactions.
- Resolve payment issues in a timely manner.
- Ensure compliance with risk and regulatory requirements.
- Coordinate with internal teams and global stakeholders.
- Support process improvements that enhance service quality, reduce manual exceptions, and improve client experience.
Requirements
- Experience or capability in handl payment-related requests and investigations.
- Ability to manage escalations and resolve payment issues.
- Understand of risk and regulatory requirements.
- Ability to coordinate with internal teams and global stakeholders.
Culture & Benefits
- Inclusive culture with opportunities for professional development and meanful impact.
- Commitment to diversity, equity, and inclusion.
- Accessibility support is available dur the application and interview process.
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