6 дней назад
People Advisor
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
People Advisor (HR Operations): Supporting teams across a hospitality business by resolving HR, payroll, right-to-work, systems-access, and operational process queries with an accent on empathetic customer support, confidentiality, and accurate guidance. Focus on troubleshooting sensitive people-related issues, improving self-service through HR technology, and managing weekend support while maintaining compliance.
Location: Abbot House, Westgate Street, Bury St Edmunds, Suffolk, United Kingdom. Full-time role with weekend availability and some weekend shifts required.
Company
is a British pub company and brewer operating across hospitality venues with a workforce of around 39,000 people.
What you will do
- Provide initial assistance and guidance to teams on HR, payroll, right-to-work, systems-access, and operational process queries.
- Handle complex and sensitive people-related issues with empathy, discretion, and confidentiality.
- Analyse problems, troubleshoot issues, and provide effective solutions.
- Improve self-service by helping employees use available HR tools, resources, and technology.
- Communicate clearly with stakeholders at all levels and manage workload priorities independently.
- Support weekend operations through scheduled weekend shifts.
Requirements
- Knowledge of HR people practices and processes, including payroll and HR compliance.
- Knowledge of GDPR processes and confidentiality requirements.
- Experience or knowledge of HR software; Workday HCM is advantageous.
- Strong problem-solving, troubleshooting, communication, prioritisation, and attention-to-detail skills.
- Proficiency in Microsoft Office.
- Availability to work some weekend shifts.
Culture & Benefits
- Competitive salary and pension contribution.
- Training and development opportunities with career progression across established hospitality brands.
- Discounts on brands, inns, hotels, and selected retailers.
- Free employee assistance covering mental health, wellbeing, financial, and legal support.
- Wagestream access to wages before payday and a referral reward of £1,500.
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