6 дней назад
Accounting Specialist, Operations
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Accounting Specialist, Operations (Accounting/Collections): Investigating advisor, policy owner, and claim debts, negotiating repayment arrangements, and processing write-offs, settlements, refunds, and rejected funds with an accent on accounting analysis and evidence-based resolution. Focus on researching account data, coordinating collections, and correcting payment issues across multiple systems.
Location: Lansing, Michigan, United States
Company
is hiring for an accounting operations role supporting debt, payment, and account resolution activities.
What you will do
- Identify and investigate advisor, policy owner, and claim debts caused by unresolved overpayments.
- Collect outstanding balances and communicate with debtors by telephone or correspondence to negotiate repayment arrangements.
- Research systems and accounts, gather evidence, and facilitate write-offs and payment settlements.
- Process check and wire refunds, including reprocessing, reissuing, and returning overpayments.
- Review rejected or returned funds, make necessary adjustments, and resend payments to the correct destination.
- Monitor reports and notify business units about required actions; coordinate with third-party collections agencies when necessary.
Requirements
- High school diploma or equivalent required.
- 1–2 years of experience with products or services and/or collections.
- Excellent verbal and written communication skills.
- Strong analytical, investigative, and problem-solving skills with strong attention to detail.
- Ability to work independently and prioritize multiple tasks.
Nice to have
- Bachelor’s degree in accounting, finance, or a related field.
Culture & Benefits
- Full-time employment.
- Tobacco-free company facilities and campuses.
- Equal opportunity workplace.
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