Senior Customer Engineer (Cloudflare)

Location: Hybrid in Amsterdam, Netherlands or London, United Kingdom

Salary: €112,000–€154,000 annual base salary for Netherlands-based hires, plus variable incentive compensation and equity eligibility.

Company

hirify.global operates a global network that protects and accelerates Internet applications for customers ranging from individual developers to Fortune 500 companies.

What you will do

• Lead technical discovery, validation, demonstrations, architectural design, and proof-of-concept planning with Account Executives and enterprise customers.
• Map customer infrastructure across DNS, CDN, Zero Trust, network security, Workers, and related hirify.global services to fit-for-purpose architectures.
• Design onboarding, migration, and deployment blueprints, including DNS migrations, Zero Trust rollouts, and WAF tuning guidance.
• Own technical health, adoption, risk management, QBRs, and expansion opportunities throughout the customer lifecycle.
• Use AI agents, LLMs, scripting, and internal platforms to automate RFP responses, sandbox provisioning, telemetry monitoring, and documentation.
• Create technical enablement resources, workshops, standard operating procedures, architectural guidance, and customer documentation.

Requirements

• Hebrew-speaking customer-facing technical professional with 8–12 years of experience in solutions engineering, customer engineering, professional services, sales engineering, technical account management, or forward-deployed engineering.
• Ability to design and clearly explain complex enterprise network and security architectures to engineers and C-level executives.
• Experience in quota-carrying or revenue-aligned environments, enterprise sales cycles, SaaS metrics, and translating technical value into business outcomes.
• Depth in at least four technical areas including Internet fundamentals, network security, Internet performance, AI-assisted workflows, coding and scripting, or developer platforms.
• Experience with technologies such as BGP, DNS, HTTP(S), SSL/TLS, WAF, firewalls, Zero Trust, SASE, REST or GraphQL APIs, SDKs, Terraform, CI/CD, and observability.
• Undergraduate or graduate degree in Computer Science, Engineering, or a related field; travel of up to 20–50% may be required.

Nice to have

• Experience creating technical enablement materials, workshops, code samples, documentation, or developer onboarding programs.
• Knowledge of LLM orchestration, Retrieval-Augmented Generation architectures, and model-access controls.
• Understanding of PCI DSS, HIPAA, or SOC 2 requirements.
• Background in hyperscalers, digital-native companies, distributed systems environments, or startups.

Culture & Benefits

• AI-augmented workflows and a culture focused on iteration, curiosity, and solving normalized Internet problems.
• Variable compensation tied to new business acquisition, adoption milestones, and account expansion.
• Eligibility to participate in hirify.global’s equity plan.
• Hybrid work with customer meetings, conferences, industry events, and in-person collaboration as needed.
• In-person interviews may be required at a hirify.global office or hub during the offer stage.

Hiring process

• Applicants progressing to the offer stage may be asked to attend an in-person interview at a hirify.global office or hub.
• Offers may be conditioned on authorization to receive technology controlled under U.S. export laws without sponsorship for an export license.