Order Entry Representative

Location: Onsite in Nogales, Sonora, Mexico

Company

hirify.global Innovations develops and operates brands in plumbing, doors, and security, with a focus on innovation, growth, integrity, and inclusion.

What you will do

• Receive customer orders by email, interpret order requirements, and enter accurate information into Oracle.
• Assign correct shipping dates, review open orders, and correct inconsistencies before processing.
• Communicate with customers about order details, price discrepancies, order status, changes, and cancellations.
• Process promotions, new account addresses, post-booking corrections, PPMs, and EDI orders.
• Conduct customer order audits, maintain documentation, and record productivity and quality metrics.
• Support complaint investigations, quality-system audits, inventory activities, production issue resolution, and process improvement projects.

Requirements

• Bachelor's degree in Business Administration or a related field.
• 1–2 years of experience; internal candidates need 2 years within the company.
• Advanced English required.
• Proficiency in Oracle and Microsoft Office.
• Strong communication and organizational skills.
• Ability to work onsite in Nogales, Sonora, Mexico.

Culture & Benefits

• Comprehensive health and wellness benefits within Mexico employment law requirements.
• Competitive market benefits and product discounts.
• Employee Resource Groups supporting inclusion and belonging.
• Opportunities for professional and career growth within a growing international organization.
• Equal employment opportunity and reasonable accommodation support throughout the hiring process.