Work Cafe, Relationship Manager, Coconut Grove, Miami, FL

Location: Miami-Coconut Grove branch, Florida, United States; onsite customer-facing work

Base pay: $38,250–$61,000 USD annually

Company

hirify.global is a global financial services organization undergoing a customer-centric, technology-driven transformation.

What you will do

• Develop and maintain consumer and business customer relationships through consultative needs-based conversations.
• Identify financial needs, open new product accounts, generate referrals, and turn service requests into sales opportunities.
• Conduct outbound prospecting, business development, cross-selling, and customer relationship deepening activities.
• Promote Work Café services, including coworking, meeting facilities, events, and community programming.
• Encourage customers to use digital banking channels and support account openings, loan applications, servicing requests, and routine transactions.
• Follow banking compliance, security, accuracy, and risk-management procedures.

Requirements

• Associate’s degree in a related field or equivalent combination of work experience, training, military service, or education.
• At least 3 years of demonstrated success in outbound calling and prospecting.
• At least 2 years of experience in financial services sales.
• Knowledge of consumer and business banking products and services.
• Strong relationship management, communication, interpersonal, problem-solving, and attention-to-detail skills.
• Must be legally authorized to work full-time in the United States without employer sponsorship.

Nice to have

• At least 2 years of experience in a business banking relationship role.
• Fluent Spanish.
• Established work history or equivalent experience, training, military service, or education.

Culture & Benefits

• Customer-centric environment focused on innovation and technology-driven transformation.
• Competitive rewards package and benefits supporting employees, families, and well-being.
• Inclusive and accessible application process with reasonable accommodations available.
• Strong organizational risk culture and emphasis on proactive responsibility.