6 дней назад
Director, Growth & Retention - Shopper
225 000 - 275 000$
Мэтч & Сопровод
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Описание вакансии
Текст:
TL;DR
Director, Growth & Retention - Shopper (Consumer App Growth): Building and scaling the full-funnel growth system for ShopMy’s shopper app, from acquisition and activation through repeat purchasing, with an accent on user acquisition, lifecycle marketing, retention, and measurement. Focus on establishing attribution and cohort analysis, building product-led habits beyond discounts, and leading a growth and lifecycle team as the business scales.
Location: Remote - US. has an NYC headquarters; some teams may have different location requirements.
Salary: $225,000–$275,000 USD annual base salary, excluding bonus, commission, and equity.
Company
builds infrastructure for human-led commerce, helping brands run creator programs while enabling creators to monetize recommendations and drive product discovery.
What you will do
- Set the full-funnel shopper growth strategy and define north-star metrics across awareness, app installs, activation, purchase, and repeat usage.
- Build scalable acquisition across paid, organic, referral, and partnership channels, including channel mix and payback decisions.
- Design lifecycle programs across onboarding, push, email, in-app messaging, and win-back campaigns to improve retention.
- Establish app measurement and attribution foundations, including MMP setup, event tracking, cohort analysis, and funnel analysis.
- Partner with editorial, product, engineering, and founders to turn content and user insights into growth initiatives and product improvements.
- Lead and develop the initial growth and lifecycle team, with responsibility for future hiring and expansion.
Requirements
- 8+ years of experience in growth, lifecycle, or consumer marketing, including several years leading growth for a consumer app.
- Direct experience driving app downloads and engagement, with app measurement, attribution, and mobile lifecycle tooling.
- Strong acquisition and retention expertise, including cohort analysis, LTV/CAC, experimentation, and full budget ownership.
- Experience building loyalty through product value, habit, and community rather than promotion-heavy tactics.
- Experience managing and developing teams and working closely with product and engineering.
- Experience growing a consumer technology product or marketplace focused on acquiring and retaining users.
Culture & Benefits
- Remote-first culture with an NYC headquarters, annual company offsite, and quarterly team co-locations.
- Equity for every employee and the opportunity to build and grow a personal page.
- Medical, dental, and vision coverage, including a fully employer-paid medical option and dependent coverage.
- 401(k) with a 3% employer contribution, plus employer-paid disability and life insurance.
- Flexible PTO, 13 company holidays, and 14 weeks of paid parental leave.
- Workplace, wellness, home-office, Wellhub, mental health, FSA, and HSA benefits.
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