Sr. Product Manager, Digital Experience

Location: Onsite in Springfield, Missouri, at hirify.global Base Camp

Company

hirify.global is a retail company operating ecommerce, mobile, retail technology, and omnichannel customer experiences.

What you will do

• Lead discovery for complex digital initiatives using customer research, analytics, usability insights, stakeholder input, and market trends.
• Translate customer needs, business objectives, operational challenges, and technical constraints into product strategies, experience principles, roadmaps, and measurable KPIs.
• Create workflows, journey maps, UI designs, wireframes, prototypes, user stories, acceptance criteria, and developer-ready documentation.
• Manage product backlogs and partner with UX, engineering, analytics, QA, merchandising, marketing, operations, and business stakeholders throughout delivery.
• Drive iterative product improvements through experimentation, customer feedback, usability findings, adoption metrics, and post-launch learning.
• Contribute to product practice maturity, design systems, documentation standards, AI-enabled workflows, and team effectiveness.

Requirements

• Bachelor’s degree in business, computer science, information systems, UX, digital product design, marketing, HCI, or a related discipline, or equivalent relevant experience.
• At least 7 years of experience in digital product management, digital experience strategy, UX or product design, ecommerce, customer experience, retail technology, omnichannel commerce, or related roles.
• Experience leading customer-facing digital products, ecommerce platforms, mobile applications, retail technology initiatives, or omnichannel experiences in agile environments.
• Experience independently leading complex digital initiatives from discovery through delivery with limited oversight.
• Strong ability to work across product management and UX, including customer experience definition, workflows, wireframes, prototypes, journey maps, requirements, and agile delivery.
• Strong communication, facilitation, analytical, prioritization, stakeholder management, and problem-solving skills.

Nice to have

• Experience with design systems, reusable interaction patterns, scalable digital products, and modern collaboration tools.
• Familiarity with AI-assisted workflows for ideation, prototyping, documentation, research synthesis, and delivery enablement.
• Experience with backlog management, sprint planning, roadmap prioritization, experimentation, session replay, and usability testing.

Culture & Benefits

• Full-time, in-office work environment with no travel requirement.
• Medical, dental, vision, health savings account, flexible spending account, and voluntary benefits.
• 401(k) retirement savings, paid holidays, paid vacation, and paid sick time.
• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Bass Pro Cares Fund and additional employee benefits.