1 день назад
Loan Officer (Mortgage)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Loan Officer (Mortgage): Helping Veterans and military families secure home loans by assessing borrower information, managing applications, and delivering a smooth loan experience with an accent on customer communication, loan feasibility analysis, and regulatory compliance. Focus on verifying documentation, resolving application issues, educating borrowers on loan products, and improving process efficiency through performance metrics and AI-assisted call review.
Location: Clarksville, Tennessee, United States
Company
helps Veterans and military families become homeowners through VA lending and customer-focused mortgage services.
What you will do
- Communicate loan status to borrowers and respond to inquiries by phone and email.
- Analyze borrower information to assess pre-approval and loan feasibility.
- Interview borrowers and collect or verify required information and documentation.
- Coordinate internal loan-team efforts, resolve application issues, and support timely processing.
- Educate borrowers about the loan process and available products or service alternatives.
- Manage social media presence, analyze performance metrics, and support operational efficiency.
Requirements
- Mortgage Loan Originator license required; support is available to help obtain the license.
- Strong written, verbal, and interpersonal communication skills.
- Ability to build relationships, take initiative, adapt quickly, and work with urgency.
- Self-motivated, results-oriented approach with a competitive drive.
- Previous sales experience, performance-based marketing metrics knowledge, mortgage origination experience, or call-center experience is preferred.
Culture & Benefits
- Mission focused on helping Veterans, military families, and communities become homeowners.
- Values include passion, integrity, delivering results, and enhancing lives.
- Business calls may be recorded and reviewed using AI-assisted technology for coaching, quality assurance, compliance, training, and performance evaluation.
- AI-assisted systems may collect, store, and use voiceprints during call evaluation.
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