Customer Solutions Account Manager

Location: Mexico City, Mexico; onsite five days a week. Approximately 50% travel is expected, with frequent customer, dealer, and industry engagement.

Company

hirify.global manufactures construction and mining equipment, engines, industrial gas turbines, locomotives, technologies, services, and support solutions.

What you will do

• Develop and execute strategic account plans to drive sales growth, market share, and long-term customer retention.
• Build trusted relationships with customer executives, decision makers, dealers, and internal stakeholders.
• Identify customer needs and position products, technologies, services, and solutions that deliver measurable value.
• Lead commercial discussions, contract negotiations, business reviews, and consultative sales activities.
• Coordinate Product Support, Finance, Operations, Services, Marketing, Digital, and dealer teams to execute customer strategies.
• Analyze customer performance, industry trends, competition, and market conditions while maintaining pipelines, forecasts, and account plans.

Requirements

• Bachelor’s degree.
• Pre-Advanced English proficiency required.
• Experience in sales, account management, business development, or customer-facing commercial roles.
• Experience managing strategic customer relationships and complex business opportunities.
• Ability to understand customer needs, negotiate agreements, communicate value, and influence stakeholders.
• Ability to work onsite five days per week in Mexico City.

Culture & Benefits

• Inclusive culture focused on equity, respect for differences, and professional growth.
• Collaboration with customers, dealers, and a global network of internal business partners.
• Work focused on sustainable communities, innovation, and reduced-carbon solutions.
• Visa sponsorship is not available for this position.
• An English resume is required in the Workday profile.