Network Engineer (Game Support)

Location: London, United Kingdom

Company

hirify.global is the gaming brand of Sony Interactive Entertainment, delivering hardware, network services, and entertainment experiences to players worldwide.

What you will do

• Provide technical support and guidance to game developers and publishers across hirify.global platforms through support channels, training sessions, site visits, and industry events.
• Advise partners on hirify.global network services, APIs, tools, technologies, and related documentation.
• Investigate technical issues, identify solutions, and coordinate escalations with relevant internal teams.
• Collaborate with teams across SIE regions and act as a technical liaison between developers, publishers, and internal departments.
• Collect and communicate partner feedback, recurring technical challenges, and improvement opportunities to engineering and product teams.
• Enhance developer-facing tools, services, documentation, and internal workflows, including automation and software development work.

Requirements

• Familiarity with programming and scripting languages such as JavaScript, Python, C/C++, XML, or HTML.
• Knowledge of APIs, web services, networking concepts, or online service technologies.
• Experience in digital technologies, software development, technical support, or the gaming industry.
• Strong technical problem-solving, analytical, communication, organizational, and time-management skills.
• Ability to collaborate across teams and time zones in an international and multicultural environment.
• Bachelor’s degree or equivalent practical experience.

Nice to have

• Experience in developer relations, developer support, technical support, or another partner-facing technical role.
• Experience developing internal tools, utilities, or automation.
• Experience with game development, production, or release management.
• Experience delivering technical training, presentations, or developer-facing documentation.
• Interest in emerging technologies, online gaming, network services, and broader industry trends.

Culture & Benefits

• Work in an international and multicultural environment across SIE regions.
• Collaborate with teams supporting hirify.global developers, publishers, and network services.
• Inclusive workplace with equal-opportunity and fair-chance employment practices.
• Background checks are conducted at the offer stage for new employees.