Leave Case Analyst Remote

Location: Remote within the United States; occasional travel to hirify.global locations in Massachusetts may be required.

Pay range: $29.28–$36.61 based on full-time equivalent.

Company

hirify.global is an academic health system affiliated with Tufts University School of Medicine, combining hospitals, behavioral health, home care, community-based care, research, and clinical services.

What you will do

• Manage employee leave cases from initiation through closure while applying company policies and applicable federal, state, and local regulations.
• Review leave requests, eligibility, accrued balances, documentation, claims, extensions, and return-to-work plans.
• Serve as the primary contact for employees and coordinate with HR, managers, healthcare providers, legal teams, carriers, and state agencies.
• Submit documentation through the Massachusetts Department of Family and Medical Leave portal and respond to state inquiries.
• Maintain accurate leave, timekeeping, absence, and return-to-work records in Workday and/or UKG Timekeeping.
• Escalate complex, overlapping, or accommodation-related cases and meet established service-level agreements.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field; or an associate’s degree plus two years of relevant experience; or a high school diploma plus four years of relevant experience.
• For associate’s degree or high school diploma pathways, at least one year of leave of absence case management experience is required.
• Knowledge of leave administration, HR operations, benefits, HRIS, and disability and paid family leave regulations, including ADA, FMLA, PFML, parental leave, and workers’ compensation.
• Strong communication, customer service, organization, analytical, problem-solving, and confidentiality skills.
• Ability to manage multiple sensitive cases, interpret policies and eligibility rules, and work in a deadline-driven environment.
• Proficiency in Microsoft Outlook, Teams, and Excel.

Nice to have

• Experience supporting complex or intermittent leave, extensions, and ADA accommodations.
• Experience with Workday, UKG Timekeeping, or leave claims management platforms such as Pulpstream or AbsenceSoft.
• Experience with Massachusetts Paid Family and Medical Leave.

Culture & Benefits

• Remote work arrangement with occasional travel to Massachusetts locations.
• Comprehensive total rewards package supporting health, financial security, and career growth.
• Compensation decisions consider experience, certifications, education, skills, and internal equity.
• Work involves collaboration with HR, legal, operational leaders, healthcare providers, and state agencies.