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6 дней назад

Client Solutions Advisor (AI)

62 623 - 80 000$
Формат работы
remote (только USA)
Тип работы
fulltime
Грейд
junior
Английский
b2
Страна
US
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Client Solutions Advisor (AI): Driving customer success and product adoption for collision repair facilities and dealerships through onsite and remote support, product training, territory growth, and data-driven coaching with an accent on electronic parts procurement and repair operations. Focus on traveling extensively across the assigned territory, improving customer performance, and collaborating with sales and implementation teams.

Location: Des Moines, Iowa and the Quad Cities area, including Moline, Illinois and Davenport, Iowa. The role includes extensive travel, with 75% overnight travel or more, as well as onsite and remote customer support.

Salary: $62,623.97–$80,000.00 per year, plus bonus and/or commission eligibility.

Company

hirify.global provides a cloud platform with AI-powered solutions for the insurance, collision repair, dealership, automotive, and parts industries.

What you will do

  • Provide proactive onsite and remote support to assigned body shops and dealerships.
  • Deliver product training, onboarding, and education on new tools and updates.
  • Identify territory growth opportunities and support add-on product sales.
  • Guide customers in best practices for CCC’s electronic parts procurement solution.
  • Use performance reporting to coach customers and support measurable improvements.
  • Collaborate with sales and implementation teams to maximize customer value.

Requirements

  • 1–2 years of experience in a repair facility, dealership, or similar environment; collision estimating experience is a major advantage.
  • Previous territory management and B2B account management experience is preferred.
  • Strong presentation, problem-solving, communication, relationship-building, and decision-making skills.
  • Comfort with technology, Microsoft Office, and CRM tools.
  • Knowledge of collision repair and dealership operations.
  • Willingness to travel extensively, including 75% overnight travel or more, within the assigned U.S. territory.

Nice to have

  • College degree.
  • Collision estimating experience.
  • Experience managing territories and B2B accounts.

Culture & Benefits

  • Values include integrity, customer focus, innovation, inclusion and diversity, tenacity, and connection.
  • 401(k) matching and paid time off.
  • Annual incentive plan performance bonus.
  • Comprehensive health insurance, wellness programs, and adoption assistance.
  • Tuition reimbursement, stock purchase plan options, and employee resource groups.

Hiring process

  • A video interview is required and will be transcribed for review.
  • Candidates may not use generative AI or automated assistance during interviews unless explicitly authorized for a specific exercise.

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