Claims Examiner - Complex

Location: Remote within the United States; not available in Alaska, Delaware, Hawaii, Mississippi, Nebraska, Montana, New Hampshire, West Virginia, or the District of Columbia. The role is listed as non-Seattle.

Salary: $68,300–$95,600 annually, plus potential sales incentives.

Company

hirify.global is a vertical software and homeowners insurance platform serving the home-buying and home-maintenance ecosystem.

What you will do

• Investigate, evaluate, negotiate, and resolve complex homeowners property and casualty claims.
• Handle fire, water, dwelling fire, tenant, condominium, personal property, disputed damage, special investigation, and litigation-related claims.
• Review policies, estimates, photographs, statements, inspection and police reports, medical or hospital records, and surveillance evidence to determine coverage and claim value.
• Adjust reserves, recommend payments, issue payment or denial correspondence, and maintain accurate claim documentation.
• Coordinate with insureds, claimants, agents, underwriters, attorneys, public adjusters, contractors, restoration vendors, and internal claims professionals.
• Consult legal counsel on coverage, legal, and other complex matters.

Requirements

• Bachelor’s degree or equivalent experience.
• Five or more years of relevant residential property and casualty experience or training handling property or liability claims.
• Experience with claims systems such as PTS and ImageRight, plus Xactimate and XactAnalysis.
• Texas adjuster’s license and other appropriate state adjuster licenses, with a commitment to maintaining continuing education credits.
• Strong analytical, written, verbal communication, negotiation, customer service, organization, and workload-management skills.
• Proficiency with Microsoft Office and the ability to work independently while handling difficult customer situations.

Culture & Benefits

• Full-time employment with medical, dental, vision, life, disability, and voluntary insurance options.
• Health Savings Account, Flexible Spending Accounts, and traditional or Roth 401(k) plans with a discretionary employer match.
• Flexible paid vacation, typically nine company-paid holidays, paid sick time, and paid parental leave.
• Wellbeing, mental health, mindfulness, fitness, travel assistance, identity theft protection, and employee discount programs.
• Inclusive workplace focused on collaboration, belonging, and diverse perspectives.

Hiring process

• Application review followed by an introductory conversation with Talent Acquisition.
• Selected candidates may be invited to virtual interviews.