Learning and Development Consultant (Automotive)

Location: Mesa, Arizona, with support across Sun City, Arizona; San Antonio, Texas; St. Petersburg, Florida; and Bradenton, Florida

Company

hirify.global provides mobility technology and Title & Registration solutions supporting automotive, fleet, DMV, and regulated operational processes.

What you will do

• Lead the Title & Registration learning and development framework across multiple processing locations.
• Design and maintain instructor-led, virtual, and digital learning using Articulate 360 and approved authoring tools.
• Administer the LMS, including course assignments, learner records, completion tracking, reporting, content governance, and audit readiness.
• Build certification, annual recertification, assessment, retraining, and role-readiness programs.
• Govern SOPs, job aids, knowledge articles, client work instructions, and operational learning repositories.
• Support state expansion, DMV and state modernization, technology implementation, process transformation, and change-readiness initiatives.

Requirements

• Bachelor’s degree or an equivalent combination of education and relevant experience.
• 5+ years of progressive experience in learning and development, training, operations, instructional design, knowledge management, or a related field.
• Proficiency with Articulate 360 and hands-on experience managing an LMS.
• Experience designing certification or recertification programs, proficiency assessments, targeted retraining, and formal individual or group training.
• Strong instructional design, adult learning, facilitation, communication, project management, organization, and stakeholder-management skills.
• Experience with Microsoft Office, SharePoint, Teams, PowerPoint, Excel, and collaboration or knowledge-management tools.

Nice to have

• Experience in Title & Registration, automotive, fleet, DMV, regulated operations, or high-volume transaction processing.
• Experience supporting technology implementations, process transformation, change management, or regulatory modernization.

Culture & Benefits

• Work closely with Operations, Product, Technology, Human Resources, Quality, Government Relations, and subject-matter experts.
• Collaborate with site learning champions, trainers, ambassadors, and operational leaders across multiple locations.
• Support employee engagement, recognition, development initiatives, town halls, and knowledge-sharing programs.
• Operate according to values centered on accountability, integrity, courage, collaboration, customer focus, and continuous improvement.