Business Systems Analyst, GTM Systems (Salesforce)

Location: San Francisco, CA or New York City, NY; hybrid, with staff expected to work from an office at least 25% of the time

Annual salary: $270,000–$315,000 USD

Company

Anthropic develops reliable, interpretable, and steerable AI systems designed to be safe and beneficial for users and society.

What you will do

• Own the design of a core GTM funnel domain in Salesforce, including lifecycle stages, handoffs, fields, automation, and data-quality guardrails.
• Partner with GTM leadership and RevOps on operating models, ownership, routing, coverage, splits, territories, and role structures.
• Translate GTM methodologies into Salesforce fields, validation, scoring, guidance, and scalable process design.
• Act as data-model steward and approve fields, automation, and integrations across connected customer-lifecycle objects.
• Build and ship declarative Salesforce solutions, configure supporting tools, and write specifications for developer-led work.
• Lead discovery, UAT, enablement, and adoption measurement for shipped solutions across lead, opportunity, post-sales, and partner processes.

Requirements

• Experience in GTM or revenue systems as a Business Systems Analyst, Sales Systems Lead, or RevOps Systems professional.
• Ownership of a core funnel domain such as lead management, opportunity and pipeline management, renewals, account management, or partner channels.
• Experience designing and rolling out lifecycle, process, or forecasting models from discovery through enablement and adoption.
• Hands-on Salesforce skills, including Flow, validation, assignment and routing, page design, and Path design.
• Strong communication skills across GTM teams, leadership, RevOps, and engineering.
• Bachelor’s degree or equivalent education, training, or professional experience.

Nice to have

• 5+ years of experience in GTM or revenue systems roles.
• Salesforce Administrator, Advanced Administrator, Business Analyst, or Sales Cloud Consultant certification.
• Experience with team-structure decisions, multiple customer-lifecycle areas, and AI-assisted systems work.

Culture & Benefits

• Collaborative environment focused on building safe, trustworthy AI systems.
• Competitive compensation, optional equity donation matching, generous vacation, and parental leave.
• Flexible working hours and an office environment designed for collaboration.
• Visa sponsorship is available, subject to role and candidate eligibility, with immigration-lawyer support.