6 дней назад
Renewal Manager (B2B SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Renewal Manager (B2B SaaS): Managing end-to-end contract renewals and expansion opportunities for SMB customers with an accent on commercial negotiations, customer engagement, and churn prevention. Focus on forecasting renewal pipelines, optimizing Salesforce workflows, and designing data-driven strategies to improve retention and operational efficiency.
Location: Chicago, Salt Lake City, or San Francisco, United States
Annual OTE: $77,000–$110,000 USD
Company
develops an AI-powered revenue intelligence platform that unifies data, insights, and workflows for revenue teams and serves more than 5,000 companies worldwide.
What you will do
- Own the renewal process from initial outreach through contract execution, ensuring timely renewals and reducing churn.
- Lead pricing discussions, commercial negotiations, objection handling, and contract agreements.
- Engage customers through live interactions and data-driven value conversations.
- Identify upsell and expansion opportunities involving additional seats, products, or services.
- Manage renewal forecasting, pipeline risks, and deal velocity in Salesforce.
- Collaborate with Customer Success, Sales, Operations, Finance, and Legal while improving renewal workflows and automation.
Requirements
- 2+ years of experience in renewals, account management, customer success, or sales within a B2B SaaS environment.
- Demonstrated success managing and negotiating contracts, renewals, and expansions.
- Experience using Salesforce and to manage opportunities.
- Exceptional communication, negotiation, objection-handling, and decision-maker influence skills.
- Strong business acumen, customer understanding, organization, and attention to detail.
- Ability to manage a high-volume book of business in a fast-paced, high-growth environment.
Culture & Benefits
- Medical, dental, and vision insurance plans.
- Wellbeing fund, mental health benefits, and covered therapy and coaching.
- 401(k) program and education and learning stipend.
- Flexible vacation time, paid parental leave, and quarterly company-wide recharge days.
- Work-from-home stipend and a culture centered on transparency, trust, innovation, and visible impact.
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