Business Operations Manager

Location: Hybrid in San Francisco or New York City, United States

Salary: $135,000–$180,000 per year, plus equity. USD salary ranges apply only to U.S.-based positions.

Company

Perplexity is scaling its Communications and Marketing organization and building the operational infrastructure needed to support rapid growth.

What you will do

• Own the marketing and communications tool stack, including evaluation, procurement, onboarding, access management, training, and retirement.
• Build and maintain calendars, intake forms, dashboards, trackers, and automations.
• Run planning cycles, launch calendars, priorities, and cross-functional handoffs.
• Manage agencies, contractors, and vendors, including scopes, invoices, renewals, and performance.
• Coordinate contracts and procurement with Legal and Finance.
• Support leadership with status updates, issue triage, dependency tracking, and solution delivery.

Requirements

• 4–7 years of experience in marketing operations, business operations, or a similar systems-and-process role, ideally in a fast-growing technology company.
• Hands-on experience building tools, automations, or dashboards; AI tools are already part of the working process.
• Strong analytical skills and the ability to turn complex inputs into reliable leadership metrics.
• Experience managing agency, contractor, or vendor relationships and working with Legal and Finance on contracts and procurement.
• Clear communication skills, including executive briefings, cross-functional meetings, and process documentation.
• Experience partnering closely with senior executives and building systems that scale with the organization.

Culture & Benefits

• Hybrid work setup in San Francisco or New York City.
• U.S. full-time employees receive equity, health, dental, vision, retirement, fitness, commuter, and dependent care benefits.
• International full-time employees receive benefits tailored to their region of residence.
• Operational rigor is valued when it improves execution without creating unnecessary overhead.