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7 дней назад

Service Planner - Italy

Формат работы
onsite
Тип работы
fulltime
Английский
b2
Страна
Serbia
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

Текст:
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TL;DR
Service Planner - Italy (Field Service): Managing and coordinating incoming service requests for technicians supporting repair, maintenance, and equipment installation with an accent on prioritization, scheduling, and contractual service delivery. Focus on monitoring open requests, obtaining progress updates, and coordinating clear communication across field service operations.

Location: Belgrade, Serbia

Company

Global provider supporting financial institutions and retailers through field service operations for repair, maintenance, and equipment installation.

What you will do

  • Manage incoming service requests in a timely and efficient manner.
  • Plan, prioritize, assign, and monitor open requests for field technicians.
  • Coordinate service delivery to meet contractual terms and conditions.
  • Communicate with technicians and obtain regular progress updates on outstanding work.

Requirements

  • Professional proficiency in Italian and English.
  • Excellent communication and interpersonal skills.
  • Ability to write, speak, listen, and present information effectively and persuasively.
  • Strong organizational skills and the ability to multitask.
  • A sense of urgency when performing daily tasks.

Culture & Benefits

  • Full-time position based at a modern office campus in Belgrade.
  • Market-competitive salary with performance-based bonuses and rewards.
  • Private medical insurance for employees and supplementary coverage for dependents.
  • Professional development through NCR University and LinkedIn Learning.
  • Wellness and fitness programs, employee discounts, referral rewards, and counselling support.
  • Additional family benefits, including a baby bonus and New Year gifts for children.

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