Director, Commercial Operational Excellence

Location: United States

Base compensation: $140,000–$185,000 annually, plus benefits and additional incentives.

Company

hirify.global develops connectivity solutions that connect people, information, and ideas while supporting industrial and technology-focused digitization.

What you will do

• Own AMS commercial KPI governance, including definitions, measurement standards, accountability, action management, and data quality controls.
• Run quarterly AMS Operations Reviews and supporting monthly routines, producing leadership narratives and driving closed-loop follow-up.
• Lead continuous improvement initiatives and facilitate kaizen events across opportunity progression, quoting, lead handoffs, partner motions, forecasting, and services workflows.
• Define commercial process standards, templates, operating guides, controls, audits, and sustainment routines.
• Strengthen cross-functional handoffs, reduce rework and cycle time, and improve adherence to commercial process stages.
• Partner with Sales Ops, Commercial Ops, Digital and Analytics, enablement, finance, operations, and other stakeholders on tooling, reporting, training, and change execution.

Requirements

• 10+ years of experience in commercial operations, continuous improvement, operating model execution, or related roles in complex B2B organizations.
• Experience building and running KPI operating rhythms, performance reviews, and action management across multiple teams.
• Proven success leading cross-functional continuous improvement initiatives that improve speed, quality, and adoption.
• Strong facilitation, structured problem-solving, analytical, communication, and stakeholder management skills.
• Ability to drive alignment and execution without formal authority.
• Role conditions: United States

Nice to have

• Lean Six Sigma Master Black Belt certification or equivalent continuous improvement experience.
• Experience with solutions and vertical selling motions.
• Familiarity with CRM, pipeline, forecasting, quoting, commercial data ecosystems, and data governance.
• Background in management consulting, commercial strategy execution, or enterprise continuous improvement deployment.

Culture & Benefits

• Hybrid and remote work practices may be available where feasible.
• Health, dental, vision, disability, life insurance, and HSA/FSA benefits may be offered.
• Matching retirement plans, paid vacation, parental leave, and paid community volunteer leave.
• Employee stock purchase plan, training opportunities, talent management, and succession planning.
• Corporate health and well-being initiatives with a focus on diversity, equity, inclusion, and sustainability.