Veterinary Relationship Manager

Location: Albany, NY, United States; candidates must live within or near the assigned territory, ideally in the Scranton, PA area or surrounding communities. The territory covers portions of upstate New York and northeastern Pennsylvania, with daily travel for field visits, meetings, and training.

Salary: $94,320–$134,760 per year, plus eligibility for a variable incentive.

Company

hirify.global provides animal-health products, services, and technology that help veterinary practices improve health and financial outcomes.

What you will do

• Manage key veterinary customer accounts and grow revenue, gross profit, product adoption, and long-term relationships.
• Identify customer needs, pain points, and opportunities for VetSuite and point-solution sales.
• Partner with Veterinary Account Executives to qualify and pursue opportunities through Salesforce.
• Support customer implementation, onboarding, contract renewals, and retention.
• Create reports and maintain customer and sales data to guide account and regional strategies.
• Mentor new Veterinary Relationship Managers, share sales best practices, and support peer coaching.

Requirements

• Bachelor’s degree or equivalent experience in business, communications, or a related field.
• At least five years of relevant sales or account management experience in the veterinary or healthcare industry.
• Consistent success exceeding sales quotas and delivering assigned objectives.
• Expert understanding of CRM functionality and practical experience managing customer accounts in Salesforce.
• Ability to collaborate across a matrix organization, identify customer needs, manage business conflicts, and work independently.
• Valid state driver’s license and willingness to travel daily for field visits, meetings, and training are required.

Nice to have

• Six to seven years of relevant sales or account management experience in the veterinary or healthcare industry.
• Previous experience mentoring new hires or coaching teammates as a player coach.

Culture & Benefits

• 401(k) savings plan with company match.
• Paid time off, paid holidays, and multiple leave programs.
• Health, dental, vision, health savings account, and flexible spending account benefits.
• Life, disability, identity theft protection, and pet insurance benefits.
• Attendance at annual national and relevant regional sales meetings; occasional night or weekend travel may be necessary.