Crewing Operations Coordinator (Live Events)

Location: GB, Sussex, Crawley; onsite role supporting crew for live events worldwide.

Company

The role supports Creative Technology’s live event crewing operations within hirify.global.

What you will do

• Source, negotiate with, and book in-house and freelance technical crew for multiple live events.
• Plan and coordinate accommodation, flights, trains, car hire, transfers, and related payments within budget.
• Process visas, work permits, second-passport requirements, event accreditation, and crew compliance records.
• Maintain crew schedules, diaries, personal information, skills, rates, certifications, insurance data, and training matrices in internal systems including Easyjob.
• Process purchase orders, invoices, travel expenses, contractor approvals, and IR35 assessments.
• Build relationships with staff and freelancers, support training and workshops, and maintain crew booking documentation and procedures.

Requirements

• Strong planning, prioritisation, multitasking, and workload management skills.
• Confident written and verbal communication with positive interpersonal skills.
• Proven customer service experience and meticulous attention to detail.
• Logical, systematic, proactive, and self-motivated approach with the ability to escalate issues appropriately.
• Good working knowledge of Microsoft Word, PowerPoint, Excel, Teams, and general computer systems.
• Ability to work independently and as part of a team under pressure.

Culture & Benefits

• 12-month fixed-term contract.
• Work involves collaboration with department managers, technicians, engineers, staff, and external freelancers.
• Opportunities to attend educational workshops and improve technical and company knowledge.
• Work is governed by customer service standards, confidentiality requirements, company policies, and the “Right for Site” methodology.