Junior-Mid Account Manager (B2B SaaS)

Location: Vilnius, Lithuania; hybrid work with 3 office days and 2 work-from-home days, plus work-from-anywhere options.

Company

hirify.global provides B2B customers with industry-leading data solutions and operates within the Tesonet network.

What you will do

• Manage a portfolio of B2B customers as their dedicated point of contact across multiple communication channels.
• Drive retention, expansion, upsell opportunities, negotiations, and deal closure.
• Advocate for the product by handling technical questions and coordinating with cross-functional teams to resolve customer issues.
• Design customer engagement activities, campaigns, and feedback collection strategies.
• Maintain CRM data quality, including opportunity, conversion, and data-enrichment tracking.

Requirements

• 1–2 years of experience managing customer engagements with a record of positive client outcomes.
• Experience in Customer Success, Account Management, Sales, or Procurement within a B2B SaaS or data company.
• Hands-on sales experience, negotiation skills, and experience managing contract discussions.
• Strong relationship-building, commercial awareness, communication, analytical, and collaboration skills.
• Strong written and verbal English communication skills required.
• Familiarity with general data concepts and confidence handling technical and commercial customer conversations.

Culture & Benefits

• Hybrid work, work-from-anywhere options, and a yearly workation.
• Internal and external learning resources, guilds, communities, and knowledge sharing across 500+ professionals.
• Internal and community events, team-building budget, and Cyber City office perks.
• Latest tools, gadgets, and technology, plus special Tesonet product deals.
• Private health insurance, gym access, physical well-being support, psychologist and psychotherapist sessions.
• Extra vacation days, paid life-moment days off, and inclusive family-related time off.