Senior Client Success Manager (AdTech)

Location: Remote, Almaty

Company

Evido provides marketing and advertising technology solutions across Meta, TikTok, Telegram, Google, and other platforms.

What you will do

• Build long-term relationships with Enterprise clients and act as a trusted advisor.
• Lead client onboarding, explain product functionality, and support paid campaigns.
• Conduct performance reviews, commercial conversations, and prepare client recommendations.
• Resolve complex issues with internal teams and coordinate stakeholders across projects.
• Monitor workflows, identify bottlenecks, and improve documentation, playbooks, and operational processes.
• Analyze client performance and commercial data while supporting new products, workflows, and team development.

Requirements

• 5+ years of experience in digital marketing, AdTech, media agencies, or performance marketing.
• Strong understanding of digital advertising platforms such as Meta, Google, and TikTok.
• Experience managing Enterprise or strategic clients and coordinating multiple stakeholders.
• Strong analytical skills and confidence working with Excel or Google Sheets.
• English and Russian at C1/C2 level required.
• Strong communication, organization, project management, ownership, and problem-solving skills.

Nice to have

• Experience mentoring colleagues or leading projects without formal people management.
• Experience building or optimizing operational processes.
• Experience working with international clients.

Culture & Benefits

• Remote work with direct responsibility for Enterprise client success.
• Opportunity to influence product development and internal processes.
• Culture focused on expertise, autonomy, kindness, and healthy communication.
• Fast decisions, minimal bureaucracy, and space for initiative.
• Growth in AdTech, cross-platform learning, and complex client cases.