8 дней назад
Insights Consultant (French)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Insights Consultant (French): Managing client accounts and delivering strategic insights through research, writing, editing, and quality checks with an accent on client relationships, editorial standards, and commercial support. Focus on coordinating internal delivery teams, resolving client challenges, and identifying renewal and upsell opportunities.
Location: Remote - UK; candidates must already be based in the country of employment. Working hours are Monday to Friday, 08:30–17:00 UK time.
Company
, part of Cision, provides consumer and media intelligence, engagement, and communication solutions for PR, marketing, and social media professionals.
What you will do
- Manage a portfolio of client accounts and build trusted relationships as a strategic partner.
- Understand client objectives, provide guidance, resolve service and delivery issues, and maintain a high-quality customer experience.
- Coordinate with Rapid Intelligence, Media Intelligence, and other internal teams to deliver accurate and insightful outputs.
- Support renewals, proposals, statements of work, contract documentation, retention, and upsell opportunities.
- Contribute to research, writing, editing, quality checks, and responses to ad-hoc client requests.
Requirements
- French-speaking candidates required.
- Bachelor’s degree or equivalent experience.
- Strong written and verbal communication skills, including the ability to create clear, accurate, and engaging content.
- Experience building relationships, influencing stakeholders, resolving client challenges, and working in a customer-facing environment.
- Strong presentation, analytical, problem-solving, organization, and attention-to-detail skills.
- Ability to work independently, prioritize tasks, and communicate effectively with clients and senior stakeholders.
Culture & Benefits
- Fully remote working arrangement within the UK.
- Company-funded or partially funded pension, life assurance, healthcare cash plan, and dental insurance.
- Gym subsidy, Cycle to Work scheme, discounted dining, Virtual GP, and employee assistance programme.
- Eye care support, charitable giving programme, and retail discounts.
- Inclusive workplace focused on diversity, equity, inclusion, collaboration, and innovation.
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