Sales Support Coordinator (Payments/FX)

Location: Luxembourg

Company

hirify.global provides technology-led commercial payment solutions, foreign exchange, risk, and compliance services to customers across more than 200 countries and territories.

What you will do

• Provide day-to-day operational and administrative support to the sales team.
• Coordinate client requests, internal tasks, deliverables, and escalations across Sales, Operations, Legal, Finance, Product, Privacy, and Risk.
• Book deals accurately and enter trades and transactions into relevant systems.
• Track client information and expiries, flagging upcoming dates and required actions.
• Support payment and settlement activity, resolve exceptions, and help ensure funds move accurately and on time.
• Set up client accounts and platform access, maintain records, and prepare customer reports.

Requirements

• Basic understanding of or strong interest in payments and foreign exchange processes; full training is provided.
• Familiarity with financial markets and instruments such as spot, forwards, and options is helpful.
• Comfort using Salesforce or CRM systems, Microsoft Office, and other computer tools.
• Clear professional communication, problem-solving ability, attention to detail, and strong organization.
• Prior experience in administration, customer service, sales support, or operations is preferred.
• Fluency in French is required.

Nice to have

• German language skills.
• Experience with financial markets, trade execution, and settlement processes.

Culture & Benefits

• Competitive salary and performance-dependent bonus opportunity.
• Career growth and development opportunities in a global organization.
• Corporate benefits.
• Inclusive environment with colleagues across more than 20 countries.