Technology & AI Trainer

Location: Sydney, Australia; face-to-face training required

Salary: AUD 180,000–200,000 per annum

Company

hirify.global is hiring for a technology and AI training role supporting users and technology adoption.

What you will do

• Deliver face-to-face training, workshops, webinars, and one-on-one user support.
• Train staff on internal AI tools, practical AI usage, Microsoft Office, FileSite, and Aderant.
• Create training guides, FAQs, and other user documentation.
• Troubleshoot user issues and escalate technical problems when needed.
• Support the rollout of new systems and processes.
• Gather user feedback and collaborate with technology teams on improvements.

Requirements

• Strong experience delivering technology or software training.
• Excellent communication and presentation skills.
• Knowledge of Microsoft Office, including advanced functions.
• Experience providing user support and troubleshooting.
• Experience creating training materials.
• Knowledge of or experience using and training AI tools.

Nice to have

• Experience in a legal or law firm environment.
• Experience with FileSite or Aderant.
• Learning management system experience.
• Experience with legal technology, document automation, AI adoption, or digital transformation.

Culture & Benefits

• Permanent position based in Sydney.
• The role focuses on training people, explaining technology clearly, and driving adoption rather than software development or traditional helpdesk support.