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Описание вакансии
Текст:
TL;DR
Associate E-Commerce Product Manager (E-Commerce): Managing the operational health of Razer.com and delivering digital experiences across pre-purchase and post-purchase customer journeys with an accent on platform stability, stakeholder coordination, and customer experience. Focus on translating business requirements into product requirements, coordinating vendors, resolving production issues, and optimizing high-traffic product launches.
Location: Singapore
Company
Razer develops gaming products and digital experiences for a global gaming audience.
What you will do
- Define, prioritize, and deliver features across pre-purchase and post-purchase e-commerce journeys.
- Translate business requirements into product requirements, user stories, and acceptance criteria.
- Own initiatives from discovery through implementation, user acceptance testing, and post-launch optimization.
- Manage the day-to-day operational health, stability, performance, and maintenance backlog of Razer.com.
- Coordinate vendors, development partners, stakeholders, production issue resolution, and maintenance workstreams.
- Support global product launches, marketing campaigns, and exclusive product drops, including high-traffic readiness and real-time issue resolution.
Requirements
- 4–8+ years of experience in product management, digital product delivery, e-commerce, or a related field.
- Experience managing website or e-commerce platform development projects and delivering customer-facing digital products.
- Experience coordinating external vendors, agencies, or development partners.
- Strong understanding of e-commerce platforms, digital customer journeys, and online retail operations.
- Strong stakeholder management, analytical, problem-solving, communication, and presentation skills.
- Familiarity with Jira, Confluence, Figma, or equivalent product management tools.
Nice to have
- Experience with global e-commerce platforms and large-scale product launches, online campaigns, or high-traffic events.
- Knowledge of customer journey optimization, conversion rate optimization, and digital commerce best practices.
- Experience with commerce platforms, CRM systems, payment solutions, or loyalty ecosystems.
Culture & Benefits
- Work with global teams across five continents.
- Inclusive and respectful workplace committed to equal opportunity.
- Reasonable accommodations are provided where needed for disability or religious practices.
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